Capitalcore is a provider of binary options and forex trading. Like many platforms in the binary options industry, it offers a low-barrier entry point to trading. Capitalcore has been around since 2019 and is based in Saint Vincent and the Grenadines (SVG), an island country in the Caribbean.
Platform and Trading Environment
Capitalcore provides access to a proprietary web-based trading platform. The interface is simple and intuitive, with straightforward execution for binary options and forex trades.
While the platform is accessible, it lacks the depth and features of comprehensive third-party platforms like MetaTrader 4 (MT4) and cTrader. Support for technical analysis and algorithmic trading is limited. This is a fairly common design for proprietary binary options platforms, as the broker is focused on offering a platform that is as simple as possible for novice traders.
Asset Range
The range of available underlying instruments for binary options at Capitalcore includes forex pairs, commodities, stock indices, and cryptocurrencies. Binary options are not offered for specific stocks.
Forex
Over two dozen forex pairs are available, including majors, minors, and exotics. Majors like EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, and USD/CAD are almost always available, while minors and exotics are available based on liquidity and market demand. Examples of minors and exotics that are sometimes available:
- EUR/GBP
- USD/TRY (Turkish Lira)
- AUD/NZD
- USD/ZAR (South African Rand)
- EUR/AUD
- USD/MXN (Mexican Peso)
- NZD/USD
- USD/SGD (Singapore Dollar)
- GBP/JPY
- USD/THB (Thai Baht)
- EUR/JPY
- USD/PLN (Polish Zloty)
Commodities
Only precious metals are available as underlying commodities for binary options at Capitalcore. You can speculate on gold, silver, platinum, and palladium here using binary options. This is a comparatively narrow selection, as many other binary options brokers offer speculation on both precious metals, non-precious metals such as zinc, copper, and aluminum, energy commodities like Brent crude oil and natural gas, and soft commodities (agricultural commodities) such as wheat and coffee. Capitalcore is not ideal for a commodity-focused binary options trader, unless their specific niche is precious metals.
Indices
Capitalcore offers binary options on indices, including major global stock indices such as S&P 500 (USA), DAX40 (Germany), and FTSE 100 (UK). These are available as binary options with short-term expiry times ranging from 1 minute to 1 hour, and payouts up to 95% .’
Cryptocurrency
Binary options are available on Bitcoin (BTC) and Ether (ETH), with payouts going up to 80% which is notably higher than typical benchmarks for crypto binaries.
Note: If you want a broader selection of cryptos to speculate on, go to the Contracts for Difference (CFD) section instead, since you will find BTC, ETH, BCH (Bitcoin Cash), LTC (Litecoin), and XRP (Ripple) there.
Account Types
Capitalcore offers multiple account tiers with increasing deposit requirements. Higher-tier accounts come with benefits such as improved payouts on binary options, dedicated account managers, and priority withdrawal processing.
Promotions
Capitalcore is not based in any of the stricter jurisdictions and can therefore offer welcome bonuses and other promotions to retail traders that would not be permitted by financial authorities such as the UK FCA, CySEC, ASIC, etc. Promotional offers, including deposit bonuses, are available. These bonuses typically come with terms and conditions that limit withdrawals until a high turnover requirement has been met. This makes it impossible to withdraw even deposited capital and any profits until the requirement has been fulfilled.
Deposits and Withdrawals
Capitalcore supports funding through bank transfers, credit cards, and cryptocurrency transfers. While deposits are generally processed quickly, withdrawal issues are a recurring complaint among traders. Reports suggest long delays, excessive verification requirements, and in some cases, denied withdrawals.
Regulation and Reputation
The Capitalcore binary options platform has been active since 2019, so it is neither exceptionally new nor a binary options trading platform with a long and well-established history in the business.
Capitalcore is owned by CapitalCore LLC, a company based in Kingstown, in Saint Vincent and the Grenadines (SVG). SVG is a jurisdiction known for providing a lenient regulatory environment for online brokers.
CapitalCore LLC has the registration number 1608. The registered address is Beachmont Business Centre, Suite 305, Beachmont, Kingstown, Saint Vincent and the Grenadines. This is a so called ”virtual office location” and nothing indicates that the company is actually maintaining a physical office with a leadership team or operational staff in Kingstown. Many different companies in the online financial services industry are registered to Suite 305, including OctaFX, Grand Capital Ltd, Investizo Ltd, Bitfargo, Equity Management Inc, and DIFX LLC.
We have no information about any subsidiaries or parent companies associated with CapitalCore LLC, and the name of the owner or owners of the company is not public information.
Capitalcore does not have a stellar reputation. Independent reviews and trader reports highlight lost deposits, difficulty accessing funds, and high-pressure sales tactics. While the company is registered in SVG, very little is known about the people behind the name, and where they are based.
IFSA Conflict Resolution
Capitalcore promotes the fact that it holds a license from the International Financial Services Authority (IFSA). While this name sounds impressive, it is actually not a governmental or co-governmental financial authority. Instead, it is an organization that online brokers pay to join, and which offers certain mediation and conflict resolution services when there is a conflict between a broker and a client. An IFSA verdict is not legally binding. The IFSA does not supervise or audit membership brokerage companies.
It is common for retail binary options brokers to be based in lax jurisdictions
Being based in a permissive jurisdiction like Saint Vincent and the Grenadines (SVG) is not unusual among binary options brokers offering their services to retail traders. Since so many of the stricter jurisdictions around the world have banned brokers from offering retail binary options, the remaining retail binary options brokers are usually based in places such as SVG, Vanuatu, or the Seychelles. While this is appealing for retail traders looking for binary options, it is important to remember that you will have less legal support than when using a broker based in a strict jurisdiction known for actually upholding and enforcing trader protection rules. The lack of strict oversight from a strong financial authority means no one is enforcing transparent pricing, offering fair dispute resolution, or forcing the broker to maintain segregated accounts and adhere to strict reporting standards. When such protections are not in place, it leaves clients exposed to higher broker risk.
Customer Support
Customer support is available through phone, email, live chat, and a ticket system via the Client Portal. According to reports from users, response times can be inconsistent, and traders also report generic or evasive answers to direct questions about regulation, withdrawal policies, or dispute resolution.
The phone number is +1 (623) 920 0100. If you live outside the United States, make sure you know in advance what a phone call to the U.S. (more specifically, Arizona) would cost with your carrier. We have not been able to find any toll-free number for the support. If phone support is important for you, you must be prepared to pay for phone calls to the United States if you pick this broker.
The general email address to the Capitalcore support is support@capitalcore.com. For technical issues, you can send your message directly to tech@capitalcore.com instead. For verification and known-your-customer, use kyc@capitalcore.com. The direct address to compliance / legal is compliance@capitalcore.com.
The Capitalcore customer support is open 24/7, year round.
Restricted Countries
It is common for brokers to not accept clients from certain countries, e.g. due to international sanctions. In the case of Capitalcore, clients are not accepted from the following countries and territories: Afghanistan, Bangladesh, Belarus, China, Iran, Kenya, Libya, Niger, Nigeria, North Korea, Pakistan, Palestine, Russia, Somalia, South Africa, Sudan, Syria, Ukraine, and Zimbabwe.
Why Are Traders Choosing Capitalcore?
Traders who pick Capitalcore want to access binary options are are okay with taking the risk of using a broker and platform based in a lax jurisdiction where strong trader protection rules are not enforced. Capitalcore is not only available to traders who live in places where brokers can legally offer binary options to retail traders; it also welcomes retail traders who live in jurisdictions where brokers are banned from doing so.
Capitalcore chiefly markets its services to individuals who are focused on short-term speculation and easy access, including low first deposit requirements for lower-tier accounts. Just like with other binary options brokers, the Capitalcore platform is most suited for traders who acknowledge the high-risk, all-or-nothing structure of binary options and are willing to accept that losses can occur quickly and frequently. These individuals typically view trading more as speculative short-term wagering than investing and are not relying on it as a secure means of income or wealth accumulation.
The binary options contracts on the Capitalcore platform are structured for short-term outcomes, often expiring in minutes or hours, which is appealing to traders who enjoy rapid decision making scenarios and the thrill of volatile conditions.
As mentioned above, Capitalcore is a possible choice for traders who want to start with a small first deposit, e.g. beginner traders, small-scale traders, and traders who want to test a broker with a small deposit before committing more funds. Since the platform offers low minimum deposits, it provides a low-barrier entry point for traders who want exposure to speculative trading without committing large amounts of capital.
The platform’s web-based interface is basic and easy to navigate, and this attracts beginners who find more advanced platforms overwhelming. While it lacks comprehensive analysis tools, its straightforward design allows for quick execution without the steep learning curve associated with professional-grade software.